In Partnership with
Frequently Asked Questions
Should we hire you if we have monitoring for our renewable energy plants?
If you already have plant monitoring, Edna Labs is exactly who you're looking for. Your monitoring data can be used for so much; like informing your other business processes and maintenance plans of your plants. We integrate monitoring with the rest of your business software so you can get maximum value from it.
How long will my project take?
This depends on the details of your project. We are happy to discuss requirements and then prepare a proposal for you. Feel free to set up a call with us at Edna Labs to get more details.
What is your process for custom software development?
Edna Labs typically follows the software development lifecycle:
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Requirement analysis
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Planning
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Software design such as architectural design
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Software development
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Testing
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Deployment
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Maintenance
How do you price your solutions and what are your payment terms?
Once we are all confident with the next steps of the solution, we will discuss payment for the work. We are very transparent and will work with you to ensure that you are delighted with every aspect of working with us.
How can I be assured that my solution will work?
There is a lot of testing baked into our software development process, and we have great partners who provide software that will ensure the highest standard of solution and service. And we have a money-back guarantee.
Can I get access to references?
Yes! We are happy to provide references, but we typically provide these further into our discussions. We don’t want to inconvenience our customers until we know you are quite serious about working with us.
Can you provide examples of past projects?
We are building Edna Labs into the biggest data science agency for renewable energy firms, and we are looking for our first client to help build our portfolio. If you want to be a pioneer, feel free to set up a call with us.
Why should we hire a brand-new data science company?
Our approach is to have a learning mindset, and we are completely focused on delivering for your plants and firm. While we are new to the renewable energy space, we have years of experience in building and maintaining enterprise-scale data systems. Our partners have experience in renewable energy in South Africa and plant and infrastructure monitoring around the world.
What technologies do you use?
The solution Edna Labs will build depends entirely on the needs of your plants, teams and operations and your budget.
How do you manage projects & teams?
Organised using the PMI Disciplined Agile Scrum Methodology, which can be tailored to any software or data science project operating under various operating conditions. We use a combination of in-house talent and a network of highly skilled and well-trained experts, who are recruited depending on the particular needs of your project.
Do you provide ongoing support and maintenance?
Yes. This is part of our standard delivery to ensure that you get the most out of your solution.
Can I request specific features or builds?
Yes, we are always open to new ideas and challenges that we can solve for you. You can have a free consultation for us to discuss your thoughts.